The pandemic has put property managers and property management companies in the spotlight to a greater extent with the essential role they are playing in managing property needs, rental payments, and important tenant communication.
As more businesses begin to open up again, property managers will continue to play an increasingly integral role amid the ongoing COVID-19 pandemic. By having the ability to adjust quickly to online communications and operations, property managers are able to maintain service levels and support tenant needs.
Clear communication and engagement is the key to navigating the pandemic and to organizing rental / tenant policies to mitigate rent loss. At Cousin James Management, we are striving to ensure our customers and staff feel supported with open lines of communication.
Landlords can support tenants by providing relevant information and proactive communication during a time when it is both helpful and welcome. And customers who use property management companies like Cousin James Management can feel a sense of relief, knowing that in spite of the chaos of the pandemic, the professional teams of essential personnel are continuing to keep things on task and moving forward.
Landlords are encouraged to keep up with the latest reliable sources of information and keep their tenants informed. Likewise, Cousin James Management will continue to keep our customers informed of our response to this crisis and any changes that may be occurring with regard to maintenance, rental collection, tenant screening, and more.
We also encourage rental property owners to recommend to your tenant population that they follow the CDC guidelines within their own leased premises and stay updated via trustworthy news resources.
The goal of Cousin James Management in these challenging times is to focus on tenants and our property management teams to ensure the safety of everyone. Our customers and their tenants can rest assured that we are taking safe, preventative measures and following local and national guidance around social distancing and use of protective gear. We will continue to monitor and follow these guidelines with the greatest vigilance.
In this time of great uncertainty, as things gradually begin to return to a sense of ‘new’ normal, property management teams who have exhibited excellent service and care with their property owners and their residents throughout this crisis will be recognized for their property management excellence.
If you have been trying to handle property management on your own during this difficult time, Cousin James Management invites you to contact us to talk about how we may help. The Dallas Fort Worth area has been relying on us for more than 25 years for both residential and commercial property management. We have the people and the know-how to manage your rental property investment so you will have more time to enjoy the rewards and spend less time fixing plumbing and trimming trees. Give us a call soon!