Congratulations on your new home! We are thrilled to have you as part of the Cousin James Management community. If you need anything during your first week, please don’t hesitate to reach out!
Below, you will find the essential tools and resources you need to settle in, manage your home, and stay connected with our team.
Use this guide to get settled in, check everything in your home, and stay on top of basic maintenance and responsibilities during your lease.
Within the first 48 hours of your move-in, please complete this digital form. This protects your security deposit by documenting the property’s exact condition the day you received the keys.
This is your 24/7 hub for managing your lease. Log in here to pay rent, submit maintenance requests, and access your lease documents.
Set Up Auto-Pay: Log into the Member Portal today to set up recurring rent payments so you never have to worry about a late fee.
Renter’s Insurance: Ensure your policy is active and Cousin James Management is listed as an “Additional Interested Party.”
Maintenance Requests: For non-emergency repairs, please submit a ticket through the portal so we can track the progress and keep you updated.
At Cousin James Management, we take pride in being a full-service property management team. This means we are here to support you throughout your entire residency with:
Professional Maintenance: Our team ensures the property is well-maintained and addresses repair requests promptly.
Clear Communication: Whether it’s an inspection notice or an accounting question, we believe in transparent, professional reporting.
Safety & Compliance: From thorough property inspections to rigorous tenant screening, we maintain high standards to ensure a safe environment for all our residents.